Measuring Results
Sponsorship often
turns the wheels in motorsport. So it's no surprise drivers, teams,
manufacturers, tracks and series want to show how motorsport drives results
for sponsors. But can sponsorship be quantified? And is it quantity or
quality that counts?
I asked Eric Wright, vice-president of research and development for Joyce
Julius & Associates, Inc. Both the American Le Mans Series and the
GRAND-AM Rolex SportsCar Series are clients of the Michigan company. It has
been measuring sponsorship results for 25 years, using formulae that
calculate the value of sponsor brand visibility in equivalent advertising
dollars. For example, if MegaSponsor's logo is clear and in focus for 30
seconds during a SPEED race telecast, and if the network charges $25,000 for
a 30-second commercial during that telecast, the visibility is considered to
be worth $25,000.
Wright explained, "We're not saying it's literal, it's just the means
to get a handle on, 'Did you get a lot of exposure in the broadcast or did
you not get that much?'"
Joyce Julius researchers watch race telecasts frame by frame, freezing the
screen to count all the sponsor logos. They bolster their analysis with
factors like the size, placement and clutter of the logos. During this
year's Daytona 500 show, they counted 348 brands, with 175 different logos
on driver suits. (Quick, name the top 40!)
The researchers also track audio mentions during race telecasts and can
monitor impressions – the number of times a brand is seen or mentioned –
in television and radio shows, newspapers, magazines, Internet stories and
onsite promotions. It's all converted back to the cost of traditional
television advertising, giving companies a consistent measurement across
different media.
"Basically, what we're doing is determining how many people witnessed
that messaging and what the value of that was back to that brand,"
Wright said. "We're just using and trying to find some common language
so you can look at this unpredictable side and have some measurement out of
it."
The underlying premise is more eyes on logos translates into more product
sales, which makes for happy sponsors. But is that the case?
"The answer to that depends on who you are in terms of being a brand
and who you're selling to and what type of product or service or offering
that you have," Wright noted. "If your objective is to increase
name recognition, sports sponsorship is a great place to be able to do that.
Increasing those impressions and comparable value that way is important to
eventually reaching those goals of selling more."
If sponsorship is based on product sales to a mass market influenced by the
number of times a brand is seen or mentioned, Joyce Julius can estimate how
many people the sponsor reaches, so they can predict or track sales results.
(That's assuming the repetitive impact is positive ...)
But the most market-savvy race participants offer sponsors more than signage
on a car or gratuitous product plugs. In fact, some sponsors aren't
interested in public visibility. If their objective is to reward employees
or entertain clients, results are measured in guest fun. If the goal is to
create opportunities for business-to-business deals, success is determined
by the resulting contracts. If sponsor executives join a race team to learn
strategic thinking in an intense environment, their future decisions will
reflect the value of the program.
And if a sponsor wants to reach a niche market, social media could be the
best way to communicate. The message may not be seen by the masses, but if
it reaches the people who will respond the way the sponsor wants, the
program is a success. That's still a frontier for companies like Joyce
Julius.
"It's a challenge," Wright agreed. "A lot of our measurement
is based on the simple notion that the more people see the messaging, the
more valuable it is. In the social landscape, you might not have those large
numbers like that, but you might be hitting some pretty key components.”